Eliminate Uncertainty, Drive Accountability with Action Boards

Integrated, Transparent, and Data-Driven Action Tracking for the Shop Floor

In high-tech manufacturing, unresolved issues and lack of accountability create workflow obstacles that compromise efficiency. When technicians wait for inspectors to complete inspections, minutes turn into hours, and the delays ripple across production lines.

Introducing Action Boards—the ultimate accountability and action-tracking system.

With Manufacturo’s Action Boards, all calls, responses, and resolutions are tracked, documented, and visible in real time. Fully integrated into the manufacturing management system, Action Boards is built specifically to make the call and action process highly efficient. No mor

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When Timing Is Everything

Other call management systems do not have the capacity to align technician readiness with inspector or engineer availability, leading to lost productivity. Some systems have shown that as many as 70% of their action calls were rejected because technicians were not ready.

Manufacturo’s Action Boards eliminate this resource drain by ensuring that technicians and inspectors or engineers are prepared at the same time. This is one of the many efficiency-boosting advantages of our call tracking system built explicitly for high-complexity manufacturers.

Action Boards Features That Ensure Accountability

Transparent Issue Resolution

  • Provides structured workflows that connect all calls with proper ensuing actions.
  • Every call is assigned with clear ownership for clear accountability from start to finish.
  • Enhanced issue clarity and issue status with varying levels of action and resolution designations.
  • Real-time tracking with all relevant information – including process time, assignee, and reporting station - in a user-friendly interface that prevents tasks from getting lost or ignored.

Actionable Insights & Reporting

  • Tracks resolution times, rejection rates, and workforce efficiency, providing data critical for continuous improvement.
  • Enables managers to track when engineers actively respond to technician service calls, enhancing team coordination.
  • Monitors how often technicians submit calls and how long they wait for assistance for stronger visibility into workflow inefficiencies.

Provides Support Where Needed

  • Ensures technicians, inspectors, and engineers can efficiently coordinate support, inspections, and issue resolution.
  • Reduces team frustration by synchronizing resource availability at the right time.
  • Strengthens team collaboration by eliminating gaps in communication and task ownership.

Built-in Workflow Expansion & Customization

  • Unlike other tracking tools like Jira, Action Boards is designed specifically for a manufacturing shop floor, ensuring native compatibility with the entire manufacturing management software system.
  • Adaptable for both manufacturing and facility management needs.
  • Agile scaling with increasing production demands and evolving operational needs.

The Productivity Payoffs of Action Boards

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Eliminates Workflow Obstacles

Ensures timely response and resolution of all call-related tasks.

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Creates Full Transparency

Provides a clear, real-time view of every action, assignment, and resolution status.

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Improves Collaboration

Connects shop floor teams, engineers, and quality inspectors in one call system for reduced wait times and more fluid collaboration.

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Optimizes Workflows

Tracks waiting times, call frequency, and prevents duplicate action calls for maximum efficiency of technicians and engineers.

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Reduces Tech Stack

Eliminates reliance on other management platforms or communication channels by keeping records structured and trackable.

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