Solution Consultant

At Manufacturo, we are building the future of advanced manufacturing. Our next-generation 
SaaS platform powers operations for some of the most innovative industries, including: 

• Aerospace and Commercial Space 
• Complex Manufacturing around ETO and CTO 
• Renewable Clean Energy 

Our team includes software experts and former leaders from SpaceX and other leading 
technology companies. Joining us means working with a world-class team and cutting-edge tools 
to revolutionize manufacturing operations globally. 

We are seeking a SaaS Solution Consultant to lead customer implementations of our advanced 
manufacturing platform. In this role, you will be responsible for guiding customers through their 
digital transformation journey by analyzing business requirements, designing tailored solutions, 
and delivering successful manufacturing operation implementations. You will serve as the 
primary technical advisor throughout the implementation lifecycle, from initial requirements 
gathering through go-live and optimization. This is an ideal opportunity for a manufacturing 
consultant with strong technical expertise and a passion for transforming manufacturing 
operations through innovative technology solutions. 

• Lead end-to-end manufacturing operations implementation projects from discovery through production deployment
• Conduct business process analysis and gap assessments to design optimal manufacturing solutions
• Configure and customize the manufacturing operations platform to meet specific customer requirements
• Design integration architectures connecting our solution with ERP, PLM, and equipment systems
• Facilitate workshops with stakeholders to gather requirements and validate solution designs
• Provide expert guidance on manufacturing best practices and Industry 4.0 initiatives
• Manage project timelines, deliverables, and customer expectations throughout implementation
• Deliver training and knowledge transfer to ensure successful customer adoption
• Collaborate with product teams to influence platform roadmap based on customer needs

Required Skills & Experience:

• Customer Success Focus: Passion for delivering exceptional service and building positive relationships
• Technical Expertise: Experience troubleshooting software systems, preferably in SaaS/cloud environments
• Problem Solving: Strong analytical and investigative skills with the ability to diagnose technical issues effectively
• Technical Tools:
  • Monitoring tools: Azure Log Analytics, App Insights, Azure Monitor (or equivalent)
  • Service management tools: Jira Service Management or similar platforms
• Programming Knowledge: Familiarity with the following technologies is a plus:
  • Angular/JavaScript
  • C#/.NET
  • Python is optional
  • MSSQL
• Bi-lingual: Business Fluency in both Japanese and English
• Education: Bachelor's degree in Computer Science, Information Systems, or equivalent experience

• Experience implementing manufacturing systems
• Experience designing and implementing real-time data synchronization between manufacturing systems and ERP/PLM systems
  • REST/SOAP API development and consumption
  • JSON/XML data handling and transformation
  • Authentication methods (OAuth, API keys, SAML)
• ERP System Knowledge
  • NetSuite (SuiteScript, RESTlets, saved searches)
  • SAP (BAPI, RFC, IDoc knowledge preferred)
  • General ERP concepts: inventory, purchasing, financials
  • Master data management principles
• Problem solving and analysis
  • Root cause analysis for integration failures
  • Performance troubleshooting and optimization
  • Data quality assessment and cleansing strategies
• Knowledge of SaaS architecture, cloud platforms (Azure preferred), and microservices

• Be part of a fast-growing, high-impact company revolutionizing high-tech 
  manufacturing. 
• Collaborate with top-tier engineers, developers, and leaders in the software and 
  manufacturing industries. 
• Work on innovative projects that push boundaries in aerospace, clean energy, and 
  advanced manufacturing. 
• Grow your skills and career alongside an exceptional team. 

Manufacturo is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.